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Ratings From Rated People
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How the Ratings Work
Individual Ratings
We help customers who are looking for a better quality of workmanship. As soon as a job is complete we ask them to rate their tradesperson on Quality, Value and Reliability.
It works just like word of mouth: tradespeople with better ratings grow stronger, more successful businesses, so a good rating is a real reward for their work. It's important to be honest and fair, and a tradesperson can reply to any of their ratings.
Customers rate their tradesperson in three ways:
Category Abbreviation Meaning
Quality Q Did the tradesperson do a good job?
Value V Did the tradesperson provide good value for money?
Reliability R Was the work completed to schedule?
The tradesperson can either be Rated or Not Rated for each category on a particular job. For example:
Q, V & R The customer has rated their tradesperson with three (3) stars for Quality, Value and Reliability. This is the best rating a tradesperson can get.
Q & R The customer has rated their tradesperson with two (2) stars for Quality and Reliability.
V The customer has rated their tradesperson with one (1) star for Value.
The customer has rated their tradesperson with no (0) star.
Overall Ratings
The overall ratings comes in two forms:
96%
This shows the percentage of all ratings that we have received, given your search criteria, based on Quality, Value and Reliability.
In this case, the overall percentage is 96%.
Jobs 11
Avg. Rating 96%
This shows the number of ratings and percentage of those ratings that we have received for a particular tradesperson, based on Quality, Value and Reliability.
In this case, the number of ratings is 11 and the overall percentage is 96%.
Q, V & R Job: '
Additional socket'
Very prompt and efficient service. Work done to a high standard. Would use again Michael 17 Mar 2008
Reply: Thank you for your rating it is very much appreciated Rachel
Q & R JOB
Electric shower tripping'
Not happy with the office staff quoting me a price over the phone of £23 for the first hour but having to pay £75 instead. janet 13 Mar 2008
Reply: If you check your email it says quite clearly that it was £75 call out and then £23.50 per hr after that and that is what the office staff quoted you over the phone
Q, V & R Job:
'various small electrical connection/upgrading jobs'
Rob and John arrived early. John set straight to work with the fishpond filter whilst Rob headed upstairs to look at the sockets. They completed as much work as they could and then advised that I would need a colleague to come out and perform some non-electrical works before they were able to complete the job. Even so all the work was done within a month over the course of three half-day visits. As the firm is multi-disciplinary I plan on using them again for other small works. I have also recommended their prompt availability, tidiness of work and helpfulness to others since finding them on this site. Paula 11 Mar 2008
Reply: Thank you Paula for your remarks much appreciated
Q, V & R Job: '
Doggy bathroom light'
A simple job for most people but a job well done, thank you. Loretta 26 Feb 2008
Reply: Thank you for your comments
Job: 'Fence in backyard to separate 2 dogs from 2 children'
Job is schedulled for 28th March 2008 jackie 20 Feb 2008
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